We are happy to process exchanges after receiving the product back in its original condition within 14 days of your delivery date or in person purchase. Please make sure to reach out to us within this time frame, otherwise we cannot process your exchange. As long as the product is not broken or damaged and is in its original condition with all tags on, we will be able to process your exchange for the same item in a different size or a another item with lesser or equal value. If you choose to exchange your item for another that is of lesser value, you will be credited for the remainder to your original payment method within 5-10 business days of receiving the product. Please allow for 5-10 business days for processing, shipping and handling to receive your exchanged item.